Thank you for shopping with us! We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a full refund or store credit. Please see below for more information on Sparkle Clubs return policy. 

Returns

All returns must be postmarked within fourteen (14) days of receiving date. All returned items must be in new and unused condition, with all original packaging. 

Return Process

Please send an email to returns@sparkleclub.com with the following details:

• Full Name as it appears on order
• Order Number
• Reason for return

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from receipt of your item to process the return. Refunds may take 2-3 business days to appear on your statement, depending on your credit card company or bank. We will notify you by email when your return has been processed. 

Exceptions

The following items cannot be returned: 

• Gift Cards
• Custom Engraved Jewelry
• Jewelry Cleaning Kit
• Final Sale Items

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Questions 

If you have any questions concerning our return policy, please contact us at: 

347-832-5767
info@sparkleclub.com

 

This return policy has last been updated on 03/04/24. Sparkle Club reserves the right to update the return policy at any time without notice.